Privacy Policy
Last updated: March 2026
Who We Are
Changentum Ltd operates the Changentum website, Threat Navigator, and the Leadership OS suite of executive coaching tools.
Contact: Dawn Springett — info@changentum.com
What We Collect
When you use our tools, we may collect:
- Your email address — only if you choose to receive outputs by email or subscribe to our newsletter
- Conversation transcripts — we encourage you to use role titles, not real names
- Feedback ratings and comments — to help us improve our tools
- Session data — date, time, language, and whether you completed the session
What we do NOT collect: Payment information, location data, social media profiles, or data from other websites.
How We Protect Confidentiality
We encourage you to use role titles or code names rather than real names of people or companies. For example: "the CFO" instead of a person's name, or "The Challenger" as a code name for a difficult stakeholder.
By using our tools, you agree not to include sensitive personal data about third parties such as health information, financial details, or private matters unrelated to workplace dynamics.
Why We Collect It
- To deliver outputs such as preparation briefs to your email
- To improve our tools based on patterns and feedback
- To tell you about new tools and content (only if you opt in)
We will never sell your data or use it for advertising.
Where Your Data Is Stored
Your data is stored on servers in Frankfurt, Germany, operated by Neon (database) and Render (hosting). This complies with GDPR requirements for EU data residency.
Who We Share With
We do not sell, rent, or trade your personal information. We share data only with these service providers:
- Neon — Database hosting
- Render — Application hosting
- Resend — Email delivery
All providers are bound by GDPR-compliant data processing agreements.
How Long We Keep It
- Email address — Until you unsubscribe or request deletion
- Conversation transcripts — 24 months, then anonymised for research
- Feedback — 24 months, then anonymised
You can request deletion at any time.
Your Rights
Under GDPR, you have the right to:
- Access — Request a copy of the data we hold about you
- Correction — Ask us to correct inaccurate data
- Deletion — Ask us to delete your data ("right to be forgotten")
- Portability — Receive your data in a machine-readable format
- Withdraw consent — Unsubscribe from emails at any time
To exercise any of these rights, email info@changentum.com. We will respond within 30 days.
Cookies
Our tools use only essential session cookies to maintain your session. We do not use tracking cookies, advertising cookies, or third-party analytics.
Changes to This Policy
We may update this policy from time to time. We will update the "Last updated" date at the top and notify you by email if changes significantly affect how we use your data.
Contact Us
For any questions about this privacy policy or your data:
Email: info@changentum.com
Company: Changentum Ltd, United Kingdom